I had my Mini Cooper S service’s yesterday with an oil change. I loved how they text you a video of your vehicles inspection. But, I found that the areas that will be needing some attention for repair/replacement were pricey. They also charged for a loaner vehicle while my car was being serviced— something I have never experienced before at other Mini Dealers across the country.
From beginning to end my interaction with Michele, the technician, Bryce, and the shuttle drivers were all completely agreeable and I rate them all as 10/10. Have a great weekend.
The service team was great. They were very thorough, checked everything, provided a video before my service was agreed upon, and even checked on warranty items since my Mini is used. The team kept me well informed and provided me with comfort that my Mini was being well cared for. It even got a wash and wipe down that made my day. Thanks Team!
I had a wonderful experience at Motor weeks MINI. Erik helped me find the right car & the finance team was great. I felt taken care of and never pressured. A+
Loved the service! They seem really committed to making sure my needs as a customer were met!
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